Privacy

Your booking:

In order to process your booking and to ensure that your travel arrangements run smoothly and meet your requirements, we (and your travel agent) need to use the information you provide such as name, address, and special needs/dietary requirements etc.

We take full responsibility for ensuring that proper security measures are in place to protect your information. We must pass the information on to the relevant suppliers of your travel arrangements such as airlines, accommodation, transport companies etc. The information may also be provided to security or credit checking companies, public authorities such as customs/immigration if required by them, or as required by law.

We will not pass any information on to any person not responsible for part of your travel arrangements. This applies to any sensitive information that you give us such as details of any disabilities, or dietary/religious requirements. (If we cannot pass this information to the relevant suppliers, we cannot provide your booking. In making this booking, you consent to this information being passed on to the relevant persons.)

Your data controller is Rapidrealm Limited, t/a Cottages to Castles.

Please note that where information is held by your travel agent, this is subject to your agents own data protection policy. We will hold your information where collected by us, and may use it to inform you of offers in the future or to send you brochures. You are entitled to a copy of your information held by us. (We may make a small charge for providing this to you.)